Frequently asked questions

With a hosted subscription, the software runs on our servers. Setup, updates, backups and server security are our responsibility; you only manage your content.

With an installation licence, the software is installed on your server. You run the server, and your right to updates and support lasts for the period stated in your licence.

Source code is not handed over for ready-made products; the right to use them is granted under a licence. For projects developed specifically for you, the source code can be transferred under a separate contract, which sets out exactly which code is transferred and with which rights. Third-party components remain under their own licences.

A subscription suits those who don't want to deal with servers, backups, security and updates; you pay monthly or yearly and we take care of everything.

A one-time setup package suits those who want to run the software on their own server without monthly payments. You pay once; we install and configure the software and hand it over up and running. Whether domain and hosting fees are included is stated at the quote stage. If you're unsure, write to us on WhatsApp or through the contact form and we'll suggest the best fit.

Yes. You cancel from your panel so that the subscription ends at the end of the current period. The service continues until the end of the period you have paid for and then doesn't renew. If you change your mind before the period ends, you can undo the cancellation.

If no payment is received at the end of the period, your subscription moves to "payment issue" status and a grace period begins, during which your service continues. If the grace period also runs out, the service is paused; your content is not deleted straight away and everything reopens once payment is made.

When you place an order, the payment method and the details you need are shown. For bank transfers, simply write your order number in the description; once the payment reaches our account, your subscription is activated and we email you.

The "Invoices and payments" section of your panel lists every payment with its details. These records are payment information; your official e-Archive / e-Invoice document is issued separately as part of our accounting process.

Yes. The prices on our site include 20% Turkish VAT (KDV); the amount excluding VAT is shown under every price. The order summary lists the subtotal, VAT and total separately.

Yes, every subscription package lets you use your own domain. If you don't have one, we register the 1 domain included in your package in your name. If you already have a domain, enter it in your panel and add the verification record shown to your DNS settings.

You can already buy our e-commerce, car rental and booking software with a one-time licence, installed on your own server. Subscription versions of the same products, with servers and maintenance on us, are in development along with our CRM product; we are not giving a fixed date yet. To hear first, write to us through the contact form and mention "early access".

Your software keeps working; your licence doesn't expire. After the period ends you no longer receive new versions or support. If you wish, write to us to extend your update and support period.

Yes. Before installation, we choose a suitable server or hosting plan together; the server fee is paid to the provider. If you don't want to deal with servers at all, our subscription packages are a better fit.

Yes. You can explore the live demo of our corporate site software right away with the "Live demo" button on the product page. For the booking, e-commerce and car rental software, use "Ask for a demo" on the product page and we'll walk through the screens with you. If you're not sure which package fits, answer a few questions in the software finder.

It covers security and software updates for the software you bought with a setup package, backup checks, tracking of domain, hosting and SSL expiry dates, up to 2 hours of small changes a month and priority support. New features are not covered; send them as a development request. Maintenance is optional: add it in your cart or later, and cancel at the end of any period.

Each customer's data is kept separate from everyone else's, and this separation is also enforced at database level. Passwords are stored in a way that can't be reversed, and logins and important actions are logged. Card details are never processed or stored in our system.

Open a ticket in the "Support tickets" section of your panel. Your ticket gets a number, all messages stay under the same ticket and replies are also sent to your email. For a quick question, you can message us using the WhatsApp button.

Send your request from "Development requests" in your panel. It moves through review, quote, development, testing and delivery; you see the current stage and the estimated delivery date on the same screen and exchange messages there too.